Informativa sulle spedizioni
Thank you for shopping with Ladin Özden Atelier. All orders are shipped from our Milan studio.
Processing Times
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order is shipped, including tracking information (where available).
Shipping Zones & Rates
Italy
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€5 Standard/Express for orders under €150
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Free Shipping for orders €150+
European Union
Standard International (4–9 business days):
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€15 for orders under €150
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Free for orders €150+
Express International (2–6 business days):
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€25 flat rate
United Kingdom & Non-EU European Countries
Standard International (4–9 business days):
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€30 flat rate
Customs, Duties & Taxes
For Non-EU countries, customs fees, import duties or local taxes may apply.
These charges are not included in our prices and are the customer’s responsibility.
We are not able to estimate these costs, as they vary by country.
Delivery Times
Delivery estimates are provided by the carriers and may vary due to customs clearance, local delays or peak periods.
We are not responsible for delays once the parcel is handed to the shipping provider.
Shipping to Multiple Items
If your order contains multiple pieces, they may arrive in one combined parcel unless otherwise communicated.
Lost or Damaged Packages
If your package is delayed, lost or arrives damaged, please contact us at info@ladinozdenatelier.com within 7 days of delivery so we can assist you.
Contact
For any questions regarding shipping, feel free to reach out to:
info@ladinozdenatelier.com